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(Mon-Fri 8AM-6PM EST)

Casa del Balam

Credit Cards Accepted at the Hotel
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General
  • Earliest check in time is 1:00pm. If rooms are available the hotel will gladly register you earlier.
  • Latest check out time is 11:00 am.
  • No pets (except guide dogs) accepted
Rates
  • This hotel's rates are fixed in US Dollars, but credit cards will be charged in Mexican Pesos using a conversion rate that changes regularly in line with the banks' exchange rates.
Children
  • Children under 12 accepted
Deposit
  • No deposit is required on booking - you must pay in full for your accommodation at the hotel.
Cancellations, No-Shows and Early Departures
Notice PeriodApplicable Charge
Early DeparturesEarly departures and last minute changes in guests stays once at the the hotel will be penalized with a charge of 50% of one night, per room.
Low Season (May 1 - Sep 30, 2008)
Notice PeriodApplicable Charge
6 or fewer days before arrival1 night(s) charge per room
High Season 2009 (Nov 1, 2008 - Apr 30, 2009; Nov 1 - Dec 31, 2009)
Notice PeriodApplicable Charge
10 or fewer days before arrival1 night(s) charge per room
Low Season 2009 (May 1 - Oct 31, 2009)
Notice PeriodApplicable Charge
6 or fewer days before arrival1 night(s) charge per room

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