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Credit Cards Accepted at the Hotel
Minimum Stay
- Minimum stay of 8 nights required Dec 21, 2009 - Jan 4, 2010 inclusive.
General
- Earliest check in time is 3:00 p.m.
- Latest check out time is 12:00 noon.
- Small pets under 10 lbs (5 kg) and guide dogs are accepted at this hotel upon request.
- Pets: A charge of 50 USD per day plus taxes applies to pets staying at the hotel.
Rates
- This hotel's rates are fixed in US Dollars, but credit cards will be charged in Mexican Pesos using a conversion rate that changes regularly in line with the banks' exchange rates.
Children
- Children 2 to 12 yrs accepted (package restrictions apply)
- Children under 2 accepted (package restrictions apply)
Deposit
- A deposit of 100% is required for reservations over Christmas and New Year. For other dates, a deposit of 50% (minimum 2 nights) is required.
Cancellations, No-Shows and Early Departures
| Notice Period | Applicable Charge |
|---|---|
| APPLIES TO ALL CANCELLATIONS | 100 US Dollars charge per room |
| No-shows | 100% charge applies to no-shows. |
| Early Departures | Unused nights and early departures are non-refundable. |
High 2009 (Nov 1 - Dec 20, 2009)
| Notice Period | Applicable Charge |
|---|---|
| 23 or fewer days before arrival | 50% charge per room |
Peak (Dec 21, 2009 - Jan 4, 2010)
| Notice Period | Applicable Charge |
|---|---|
| 123 or more days before arrival | 2 night(s) charge per room (unless the reservation is for 5 or more rooms, in which case a charge of 100% applies.) |
| between 62 and 48 days before arrival | 75% charge per room |
| 47 or fewer days before arrival | 100% charge per room |
| between 122 and 62 days before arrival | 50% charge per room |
High 2010 (Jan 5 - Apr 30, 2010)
| Notice Period | Applicable Charge |
|---|---|
| 23 or fewer days before arrival | 50% charge per room (minimum charge 2 nights). |
Low 2010 (May 1 - Oct 31, 2010)
| Notice Period | Applicable Charge |
|---|---|
| 16 or fewer days before arrival | 50% charge per room (minimum charge 2 nights). |
Nov & Dec 2010 (Nov 1 - Dec 20, 2010)
| Notice Period | Applicable Charge |
|---|---|
| 23 or fewer days before arrival | 50% charge per room |
