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Credit Cards Accepted at the Hotel
General
- Earliest check in time is 3:00pm.
- Latest check out time is 12:00 noon.
- Small pets under 25 lbs (11 kg) and guide dogs are accepted at this hotel upon request.
- Special deposit and cancellation policies apply for Christmas and New Year bookings - contact us for more information.
- Pets must be on a leash at all times while on property and they are not permitted in the restaurant or pool areas.
Rates
- This hotel's rates are fixed in US Dollars, but credit cards will be charged in Mexican Pesos using a conversion rate that changes regularly in line with the banks' exchange rates.
Children
- Children under 16 accepted (room restrictions apply)
- Children under 16 accepted (room restrictions apply)
Deposit
- A deposit of 50% including taxes and service charge is required on confirmation. The balance is charged 30 days before the arrival date. Special policies apply for Christmas and New Year.
Cancellations, No-Shows and Early Departures
| Notice Period | Applicable Charge |
|---|---|
| 31 or more days before arrival | 100 US Dollars charge per room |
| 30 or fewer days before arrival | 100% charge per room (special policies apply for Christmas, New Year and Holidays). |
