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Credit Cards Accepted at the Hotel
Minimum Stay
- Minimum stay of 3 nights required Dec 19, 2010 - Jan 2, 2011 inclusive.
- Minimum stay of 2 nights required Apr 1 - Apr 4, 2010 inclusive.
- Minimum stay of 3 nights required Dec 20, 2009 - Jan 2, 2010 inclusive.
General
- Latest check out time is 12:00 noon.
- All rooms at this hotel are non-smoking
- No pets (except guide dogs) accepted
- Earliest check in time is 3:00pm. If rooms are available, the hotel will gladly register you earlier.
- The hotel will exchange travelers checks for cash (pesos) subject to availability and a maximum of $200 USD per room.
Rates
- This hotel's rates are fixed in US Dollars, but credit cards will be charged in Mexican Pesos using a conversion rate that changes regularly in line with the banks' exchange rates.
Children
- Children under 12 accepted
Deposit
- For Christmas & New Year) full payment is required 62 days before arrival and for Easter payment is required 16 days before arrival. For other dates no deposit is required.
Cancellations, No-Shows and Early Departures
| Notice Period | Applicable Charge |
|---|---|
| No-shows | 100% charge |
| Early Departures | Early departures will be penalized with 1 additional night in low season, 2 additional nights in high season (Jan to Apr 15) and the total stay for Christmas/NY/Easter reservations. |
Low Season (Apr 16 - Dec 19, 2009; Apr 12 - Dec 19, 2010)
| Notice Period | Applicable Charge |
|---|---|
| 5 or fewer days before arrival | 1 night(s) charge per room . If the reservation is for a package, the one night charge will be calculated by dividing the total cost of the package by the number of nights of the confirmed stay. |
Peak Season (Dec 20, 2009 - Jan 1, 2010; Dec 20, 2010 - Jan 2, 2011)
| Notice Period | Applicable Charge |
|---|---|
| 62 or fewer days before arrival | 100% charge per room |
High Season (Jan 2 - Mar 26, 2010)
| Notice Period | Applicable Charge |
|---|---|
| 4 or fewer days before arrival | 2 night(s) charge per room |
| between 5 and 9 days before arrival | 1 night(s) charge per room . If the reservation is for a package, the one night charge will be calculated by dividing the total cost of the package by the number of nights of the confirmed stay. |
Easter (Mar 27 - Apr 11, 2010)
| Notice Period | Applicable Charge |
|---|---|
| between 9 and 16 days before arrival | 2 night(s) charge per room |
| 8 or fewer days before arrival | 100% charge per room |
