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Credit Cards Accepted at the Hotel
Minimum Stay
- Minimum stay of 3 nights required Dec 20, 2009 - Jan 2, 2010 inclusive.
- Minimum stay of 3 nights required Apr 4 - Apr 18, 2009 inclusive.
- Minimum stay of 4 nights required Dec 20, 2008 - Jan 2, 2009 inclusive.
General
- Latest check out time is 12:00 noon.
- No pets (except guide dogs) accepted
- Earliest check in time is 3:00pm. If rooms are available the hotel will gladly register you earlier.
- The hotel will exchange travelers checks for cash (pesos) subject to availability and a maximum of $200 USD per room.
Rates
- This hotel's rates are fixed in US Dollars, but credit cards will be charged in Mexican Pesos using a conversion rate that changes regularly in line with the banks' exchange rates.
Children
- Children under 12 accepted
Deposit
- For peak season reservations (Christmas, New Year, Easter) full payment is required 45 days before arrival and will be charged to the credit card provided. For other dates no deposit is required.
Cancellations, No-Shows and Early Departures
| Notice Period | Applicable Charge |
|---|---|
| Early Departures | Early departures will be penalized with 1 additional night in low season, 2 additional nights in high season (Jan to Apr 15) and the total stay for Christmas/NY/Easter reservations. |
Low Season 2008 (Apr 1 - Dec 19, 2008)
| Notice Period | Applicable Charge |
|---|---|
| 4 or fewer days before arrival | 2 night(s) charge per room |
| between 5 and 9 days before arrival | 1 night(s) charge per room . If the reservation is for a package, the one night charge will be calculated by dividing the total cost of the package by the number of nights of the confirmed stay. |
Peak Season 2008-9 (Dec 20 - Dec 31, 2008)
| Notice Period | Applicable Charge |
|---|---|
| between 32 and 62 days before arrival | 3 night(s) charge per room |
| 31 or fewer days before arrival | 100% charge per room |
High Season 2009 (Jan 3 - Apr 13, 2009)
| Notice Period | Applicable Charge |
|---|---|
| 9 or fewer days before arrival | 1 night(s) charge per room . If the reservation is for a package, the one night charge will be calculated by dividing the total cost of the package by the number of nights of the confirmed stay. |
Easter (Apr 4 - Apr 14, 2009)
| Notice Period | Applicable Charge |
|---|---|
| between 32 and 62 days before arrival | 3 night(s) charge per room |
| 31 or fewer days before arrival | 100% charge per room |
Low Season 2009 (Apr 16 - Dec 19, 2009)
| Notice Period | Applicable Charge |
|---|---|
| 9 or fewer days before arrival | 1 night(s) charge per room . If the reservation is for a package, the one night charge will be calculated by dividing the total cost of the package by the number of nights of the confirmed stay. |
Peak 2009 (Dec 20 - Dec 31, 2009)
| Notice Period | Applicable Charge |
|---|---|
| 31 or fewer days before arrival | 100% charge per room |
| between 32 and 62 days before arrival | 3% charge per room |
