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Credit Cards Accepted at the Hotel
General
- The hotel is not recommended for children under 5.
- Requests for specific casitas are not guaranteed.
- Two couples traveling together and requesting a two-bedroom casita will be charged the casita rate plus two extra people.
- No pets (except guide dogs) accepted
Rates
- This hotel's rates are fixed in US Dollars, but credit cards will be charged in Mexican Pesos using a conversion rate that changes regularly in line with the banks' exchange rates.
Children
High Season (Nov 1 - Dec 19, 2008)
- Children under 12 accepted (package restrictions apply)
Shoulder Season 2008 (May 1 - Jun 30, 2008; Oct 1 - Oct 31, 2008)
- Children under 12 accepted (package restrictions apply)
Deposit
- No deposit is required, except for reservations for Christmas, New Year, Thanksgiving and Easter when a 50% deposit is required on confirmation.
- The hotel offers a discount of 7% if you settle your account with cash or traveler's checks (available with the romance package but not with any other promotion).
Cancellations, No-Shows and Early Departures
Shoulder Season 2008 (May 1 - Jun 30, 2008; Oct 1 - Oct 31, 2008)
| Notice Period | Applicable Charge |
|---|---|
| 3 or fewer days before arrival | 1 night(s) charge per room |
High Season (Nov 1 - Dec 19, 2008)
| Notice Period | Applicable Charge |
|---|---|
| 16 or fewer days before arrival | 1 night(s) charge per room (or 30%, whichever is greater). |
Peak dates (Nov 15 - Nov 30, 2008)
| Notice Period | Applicable Charge |
|---|---|
| APPLIES TO ALL CANCELLATIONS | 50% charge per room |
