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Credit Cards Accepted at the Hotel
Minimum Stay
- No check-in or check-out allowed Dec 27, 2008 - Jan 2, 2009 inclusive.
- No check-in or check-out allowed Dec 22 - Dec 25, 2008 inclusive.
- No check-in or check-out allowed Nov 29 - Nov 29, 2008 inclusive.
- Minimum stay of 5 nights required Nov 27 - Nov 28, 2008 inclusive.
- No check-in or check-out allowed Jul 5 - Jul 5, 2008 inclusive.
- Minimum stay of 5 nights required Jul 3 - Jul 4, 2008 inclusive.
- No check-in or check-out allowed May 24 - May 24, 2008 inclusive.
- Minimum stay of 5 nights required May 22 - May 23, 2008 inclusive.
- Minimum stay of 5 nights required Jan 1 - May 27, 2008 inclusive if arriving on Thursday, Friday.
General
- Earliest check in time is 3:00 pm.
- Latest check out time is 12:00 noon.
- Maximum occupancy is 2 people per room (except in the 1-Bedroom and Master Suites which can accommodate a extra bed for a third person at a charge of 100 USD per night).
- Minimum stay requirement for Christmas/New Year 2008-9: Reservations can be made for a 5 or 11 night stay beginning December 21, or an 8 night stay beginning December 26.
- From May 1 to December 22, young adults aged 12 and over are accepted at Maroma
- No pets (except guide dogs) accepted
Rates
- This hotel's rates are fixed in US Dollars, but credit cards will be charged in Mexican Pesos using a conversion rate that changes regularly in line with the banks' exchange rates.
Children
- This hotel does not accept children under 16
Deposit
- A deposit of 2 nights is required on confirmation except for Christmas, New Year and Thanksgiving reservations which require a deposit of 50%. A deposit of 50% is required for packages.
Cancellations, No-Shows and Early Departures
| Notice Period | Applicable Charge |
|---|---|
| No-shows | 100% charge |
| Early Departures | If the length of stay is shortened on a reservation or an early departure is made within the cancellation period, the guest will be charged for the entire stay as confirmed. |
2008 (Jan 2 - Dec 22, 2008)
| Notice Period | Applicable Charge |
|---|---|
| 17 or fewer days before arrival | 2 night(s) charge per room (50% for packages). |
High Season (Jan 11 - May 27, 2008; Nov 23 - Dec 22, 2008)
| Notice Period | Applicable Charge |
|---|---|
| 16 or fewer days before arrival | 2 night(s) charge per room (50% for packages and holiday reservations). |
Low Season (May 28 - Nov 22, 2008)
| Notice Period | Applicable Charge |
|---|---|
| 16 or fewer days before arrival | 2 night(s) charge per room (50% for packages and for Christmas, New Year and Thanksgiving reservations). |
Christmas 2008 (Dec 23, 2008 - Jan 1, 2009)
| Notice Period | Applicable Charge |
|---|---|
| 47 or fewer days before arrival | 100% charge per room |
