CALL:  In the US  1-888-582-9848 (toll-free)    In Europe 00 44 114 299 8909
(Mon-Fri 8AM-6PM EST)

Om Tulum Hotel Cabanas and Beach Club

Credit Cards Accepted at the Hotel
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General
  • Earliest check in time is 1:00PM
  • Latest check out time is 12:00 noon
  • Maximum occupancy is 4 adults or 3 adults and 1 child aged 10 and under
  • One child under 10 can share the room free of charge. The extra person charge applies for a second child sharing the room.
  • No pets (except guide dogs) accepted
Children
  • Children under 11 accepted
Deposit
  • A deposit of 15% is due on booking. Any remaining balance on your account must be paid for at the hotel.
  • Deposits must be paid by credit card at the time of booking. Any remaining balance should be paid directly to the hotel in cash or traveler's checks upon check out.
Cancellations, No-Shows and Early Departures
Notice PeriodApplicable Charge
23 or more days before arrival15% charge per room
22 or fewer days before arrival75% charge per room
No-shows100% charge
Early Departures100% charge

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MEXICO

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