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Credit Cards Accepted at the Hotel
General
- Earliest check in time is 3:00 p.m.
- Latest check out time is 12:00 noon.
- Maximum occupancy is 3 adults or 2 adults and 2 children in the Double rooms, 2 adults only in all other rooms.
- Up to 1 child under 5 sharing a room with adults stays free. 2nd child or child over 5 charged as an extra person.
- No pets (except guide dogs) accepted
Rates
- This hotel's rates are fixed in US Dollars, but credit cards will be charged in Mexican Pesos using a conversion rate that changes regularly in line with the banks' exchange rates.
Children
- Children under 5 accepted
Deposit
Low Season (Apr 15 - Dec 19, 2009; Apr 15 - Dec 26, 2010)
- A deposit of 100% is due 31 days before arrival. Any remaining balance on your account must be paid for at the hotel.
Peak Season (Dec 20, 2009 - Jan 2, 2010; Feb 1 - Mar 14, 2010)
- A deposit of 100% is due on booking. Any remaining balance on your account must be paid for at the hotel.
Shoulder Season (Jan 3 - Jan 31, 2010; Mar 15 - Apr 14, 2010)
- A deposit of 100% is due 62 days before arrival. Any remaining balance on your account must be paid for at the hotel.
Cancellations, No-Shows and Early Departures
| Notice Period | Applicable Charge |
|---|---|
| Early Departures | If guest cancels the stay at arrival date or while being at the hotel, one extra night of payment will be charged as penalty from the date of early departure. |
Low Season (Apr 15 - Dec 19, 2009; Apr 15 - Dec 26, 2010)
| Notice Period | Applicable Charge |
|---|---|
| 31 or fewer days before arrival | 2 night(s) charge per room |
Peak Season (Dec 20, 2009 - Jan 2, 2010; Feb 1 - Mar 14, 2010)
| Notice Period | Applicable Charge |
|---|---|
| 61 or fewer days before arrival | 100% charge per room (Except for Christmas and New Year's reservations when the penalty is 100% for any cancellations once confirmed). |
Shoulder Season (Jan 3 - Jan 31, 2010; Mar 15 - Apr 14, 2010)
| Notice Period | Applicable Charge |
|---|---|
| 61 or fewer days before arrival | 2 night(s) charge per room |
