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Credit Cards Accepted at the Hotel
General
- Earliest check in time is 3:00pm. If rooms are available the hotel will gladly register you earlier.
- Latest check out time is 12:00 noon.
- Maximum occupancy is 4 people per room or 8 people per suite.
- For Christmas, New Year and Thanksgiving a deposit of 50% (min 4 nights) is required. The balance is due 60 days prior to check in.
- Additional deposits are required for group reservations (3 or more rooms or a 2 room suite plus an additional room).
- For reservations with check out dates on or after December 20 2007 the balance will be due 60 days before the arrival date.
- An initial deposit of 3 nights or a third of the accommodation cost is required on confirmation, whichever is greater. For reservations through 2008 the balance will be due 60 days prior to check in.
- For short stays, full payment may be requested on confirmation.
- Deposits (including tax) will be charged upon confirmation following receipt of a signed authorization form.
- No pets (except guide dogs) accepted
Rates
- This hotel's rates are fixed in US Dollars, but credit cards will be charged in Mexican Pesos using a conversion rate that changes regularly in line with the banks' exchange rates.
Children
- Children under 10 accepted
Deposit
- The deposit will be charged in USD, and can be charged to Discover and American Express cards as well as Visa and Mastercard. Payments at the hotel can be made by Visa or Mastercard only (in pesos).
Cancellations, No-Shows and Early Departures
| Notice Period | Applicable Charge |
|---|---|
| Early Departures | Unused nights, early departures and no shows are non-refundable. The cancellation penalties below also apply to changes resulting in a reduction of the value of the reservation. |
Holiday Season (May 21 - May 27, 2008; Jul 3 - Jul 7, 2008; Nov 22 - Nov 30, 2008; Dec 19 - Dec 31, 2008)
| Notice Period | Applicable Charge |
|---|---|
| between 32 and 62 days before arrival | 1 night(s) charge per room or 50% of the deposit, whichever is greater |
| 31 or fewer days before arrival | 100% charge per room (100% of the deposit) |
| 63 or more days before arrival | 35 US Dollars charge per room |
