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Credit Cards Accepted at the Hotel
Minimum Stay
- Minimum stay of 255 nights required Apr 1 - Apr 6, 2010 inclusive.
- Minimum stay of 7 nights required Mar 10 - Mar 24, 2010 inclusive.
- Minimum stay of 7 nights required Feb 10 - Feb 17, 2010 inclusive.
- Minimum stay of 5 nights required Jan 3 - Apr 10, 2010 inclusive.
- Minimum stay of 7 nights required Dec 18, 2009 - Jan 2, 2010 inclusive.
- Minimum stay of 7 nights required Nov 21 - Nov 29, 2009 inclusive.
- Minimum stay of 4 nights required Apr 25 - Dec 17, 2009 inclusive.
General
- Earliest check in time is 3:00pm. If rooms are available the hotel will gladly register you earlier.
- Latest check out time is 12:00 noon.
- Maximum occupancy is 4 people per room or 8 people per suite.
- For short stays, full payment may be requested on confirmation.
- Deposits (including tax) will be charged upon confirmation following receipt of a signed authorization form.
- An initial deposit of 3 nights or a third of the accommodation cost is required on confirmation, whichever is greater. The balance will be due 60 days prior to check in.
- Additional deposits are required for group reservations (3 or more rooms or a 2 room suite plus an additional room).
- For Christmas, New Year and Thanksgiving a deposit of 50% (min 4 nights) is required. The balance is due 60 days prior to check in.
- No pets (except guide dogs) accepted
Rates
- This hotel's rates are fixed in US Dollars, but credit cards will be charged in Mexican Pesos using a conversion rate that changes regularly in line with the banks' exchange rates.
Children
- Children under 10 accepted
Deposit
- The deposit will be charged in USD, and can be charged to Discover and American Express cards as well as Visa and Mastercard. Payments at the hotel can be made by Visa or Mastercard only (in pesos).
Cancellations, No-Shows and Early Departures
| Notice Period | Applicable Charge |
|---|---|
| Early Departures | Unused nights, early departures and no shows are non-refundable. The cancellation penalties below also apply to changes resulting in a reduction of the value of the reservation. |
Holiday Season (Nov 21 - Nov 29, 2009; Dec 18 - Dec 31, 2009)
| Notice Period | Applicable Charge |
|---|---|
| 31 or fewer days before arrival | 100% charge per room (100% of the deposit) |
| 63 or more days before arrival | 35 US Dollars charge per room |
| between 32 and 62 days before arrival | 1 night(s) charge per room or 50% of the deposit, whichever is greater |
High 2010 (Jan 3 - Apr 25, 2010)
| Notice Period | Applicable Charge |
|---|---|
| between 17 and 32 days before arrival | 1 night(s) charge per room or 50% of the deposit, whichever is greater |
| 33 or more days before arrival | 35 US Dollars charge per room |
| 16 or fewer days before arrival | 100% charge per room (100% of the deposit) |
