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Credit Cards Accepted at the Hotel
General
- Earliest check in time is 3:00 p.m. If rooms are available, the hotel will gladly register you earlier.
- Latest check out time is 1:00 p.m.
- No pets (except guide dogs) accepted
Rates
- This hotel's rates are fixed in US Dollars, but credit cards will be charged in Mexican Pesos using a conversion rate that changes regularly in line with the banks' exchange rates.
Children
- Children under 12 accepted
Deposit
- A deposit of 2 nights will be charged around 7 days after confirmation, except for Christmas and New Year reservations when the deposit charged will be 50% on confirmation & the balance on August 1st.
Cancellations, No-Shows and Early Departures
| Notice Period | Applicable Charge |
|---|---|
| 16 or fewer days before arrival | 2 night(s) charge per room (note that deposits will be refunded less a charge of up to 5.15% of the deposit, depending on the credit card used for payment). Special policies apply for Christmas and New year reservations. |
| No-shows | 100% charge |
| Early Departures | 100% charge. |
Christmas-New Year (Dec 27, 2009 - Jan 3, 2010)
| Notice Period | Applicable Charge |
|---|---|
| 62 or fewer days before arrival | 100% charge per room |
| APPLIES TO ALL CANCELLATIONS | 50% charge per room |
