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Credit Cards Accepted at the Hotel
General
- Earliest check in time is 4:00 pm.
- Latest check out time is 1:00 pm.
- Maximum occupancy is 2 adults per room, except in the 2-bedroom units. Rates for the 2-bedroom suites are based on 4 people sharing.
- Small pets under 8 lbs (4 kg) and guide dogs are accepted at this hotel upon request.
Rates
- This hotel's rates are fixed in US Dollars, but credit cards will be charged in Mexican Pesos using a conversion rate that changes regularly in line with the banks' exchange rates.
Children
- Children under 12 accepted (room restrictions apply)
Deposit
- A deposit of 1 night will be charged upon confirmation (except for Christmas and New Year resevations when 100% deposit is required).
Cancellations, No-Shows and Early Departures
| Notice Period | Applicable Charge |
|---|---|
| APPLIES TO ALL CANCELLATIONS | 100% charge per room when booking special packages and promotions marked as non-refundable. |
| No-shows | 100% charge |
| Early Departures | 100% charge |
Spring and Fall (Nov 1 - Dec 19, 2009; Jan 4 - May 31, 2010; Nov 1 - Dec 19, 2010)
| Notice Period | Applicable Charge |
|---|---|
| 23 or fewer days before arrival | 1 night(s) charge per room |
Peak (Dec 20, 2009 - Jan 3, 2010; Dec 19, 2010 - Jan 4, 2011)
| Notice Period | Applicable Charge |
|---|---|
| 92 or fewer days before arrival | 100% charge per room |
Summer (Jun 1 - Oct 31, 2010)
| Notice Period | Applicable Charge |
|---|---|
| 16 or fewer days before arrival | 1 night(s) charge per room |
