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Credit Cards Accepted at the Hotel
General
- Earliest check in time is 3:00 p.m.
- Latest check out time is 12:00 noon.
- Children aged 12 or over will be accepted between the dates of December 21st 2009 and January 2nd 2010. Rates are based on double occupancy and a charge of 150 USD + taxes applies for extra guests.
- No pets (except guide dogs) accepted
Rates
- This hotel's rates are fixed in US Dollars, but credit cards will be charged in Mexican Pesos using a conversion rate that changes regularly in line with the banks' exchange rates.
Children
- This hotel does not accept children under 18
Deposit
- A deposit of 50% (minimum charge of 2 nights) is required on confirmation. For reservations for the Presidential Villa, 100% deposit is required.
Cancellations, No-Shows and Early Departures
| Notice Period | Applicable Charge |
|---|---|
| APPLIES TO ALL CANCELLATIONS | 100 US Dollars charge per room . 100% penalties apply to any changes where promotions marked as non-refundable, non-changeable. |
| No-shows | 100% charge applies to no shows. Cancellation or date changes within 24 hours prior to the arrival date will count as "no show". |
| Early Departures | Unused nights and early departures will result in a penalty of 100%. |
High (Nov 1 - Dec 18, 2009; Jan 4 - May 31, 2010; Nov 1 - Dec 18, 2010)
| Notice Period | Applicable Charge |
|---|---|
| 30 or fewer days before arrival | 50% charge per room |
Peak (Dec 19, 2009 - Jan 5, 2010; Dec 19, 2010 - Jan 3, 2011)
| Notice Period | Applicable Charge |
|---|---|
| 93 or fewer days before arrival | 100% charge per room |
Low (Jun 1 - Oct 31, 2010)
| Notice Period | Applicable Charge |
|---|---|
| 16 or fewer days before arrival | 50% charge per room |
