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Credit Cards Accepted at the Hotel
General
- Earliest check in time is 3:00pm. If rooms are available the hotel will gladly register you earlier.
- Latest check out time is 12:00 noon.
- Mandatory surcharge of 15 USD per person applies to gala dinners on December 24 and December 31.
- No pets (except guide dogs) accepted
Rates
- This hotel's rates are fixed in US Dollars, but credit cards will be charged in Mexican Pesos using a conversion rate that changes regularly in line with the banks' exchange rates.
Children
- Children under 12 accepted
Deposit
- For Christmas, New Year and Easter reservations full payment is required one month prior to arrival and will be charged to the credit card provided. For other dates no deposit is required.
Cancellations, No-Shows and Early Departures
| Notice Period | Applicable Charge |
|---|---|
| No-shows | 3 night(s) charge plus one-way fees for any confirmed transfers. |
Low (Sep 1 - Dec 22, 2008; Apr 20 - Jun 30, 2009; Sep 1 - Oct 31, 2009)
| Notice Period | Applicable Charge |
|---|---|
| 16 or fewer days before arrival | 2 night(s) charge per room |
Peak (Dec 23, 2008 - Jan 6, 2009 (Christmas - New Year); Apr 3 - Apr 19, 2009)
| Notice Period | Applicable Charge |
|---|---|
| 32 or fewer days before arrival | 100% charge per room |
High (Jan 7 - Apr 2, 2009; Jul 1 - Aug 31, 2009)
| Notice Period | Applicable Charge |
|---|---|
| 23 or fewer days before arrival | 2 night(s) charge per room |
