Footsteps Different World Awards 2010
  spring 2010 edition
2010 Survey Results
The results of our annual customer survey are in!

Based on thousands of votes from returning guests, we reveal the very 'best of the best' hotels in Mexico in this special edition.

See if your favorite's listed!

overall winner - la casa que canta
nce again, it's time to reveal our clients' favorite properties in Mexico! As usual we've been asking you to rate your experience at our recommended properties by awarding them a score for each of five different attributes. We only accept votes from guests with confirmed reservations made through, so we know that the results are genuine.

Finally, we're excited to reveal this year's results in each category (room, food, service, quality, and value), and also to unveil this year's overall winners.

Check the individual category listings for exclusive special promotions announced by the hotels to celebrate their awards!

Overall Winners

1. Casa que Canta, Zihuatanejo
Retaining the #1 position for a second year is la Casa que Canta, one of the most romantic hotels in Mexico. A favorite with honeymooners and those looking for outstanding service and a truly memorable vacation, this stunning property never fails to deliver.
Overall rating: 99.2%
Casa que Canta
2. Esencia, Riviera Maya
Chic, stylish, yet elegant, Esencia is one of the top properties on the Riviera Maya. It's also one of the few small luxury hotels to welcome children. Guests love the heavenly Caribbean beach, one of the finest on this stretch of coast, and enjoy serious pampering in the full-service spa.
Overall rating: 95.2%
3. Majahuitas Resort, Puerto Vallarta
This rustic hideaway is accessible only by sea and has a real "desert island" ambiance. Guests love the quirky casitas, the friendly service and the wonderful food (outstanding for such a remote location).
Overall rating: 95.0%
Majahuitas Resort
4. Le Reve, Riviera Maya
Le Reve was one of our favorite new discoveries last year, and it seems that our customers love it too! We've been able to offer some amazing prices for this chic beach hotel, and guests have rated all aspects of the property very highly.
Overall rating: 94.2%
Le Reve
5. Cabanas La Conchita, Tulum
The majority of visitors at this simple cabana hotel are repeat guests who know to book early to secure their room. Attentive but unobtrusive service, bountiful breakfasts and good rates make this property hard to beat for an idyllic beach vacation.
Overall rating: 94.0%
Cabanas la Conchita

Individual Category Winners

Indulge yourselves with these award-winning accommodations, guaranteed to make your vacation special. From sleek and spacious modern designs to ancient quarters with colonial splendor, these  are the rooms that you'll remember forever.

Award Promotions

Esencia - amazing deals with free nights, complimentary meals, airport transfers, spa treatments and more!

Las Brisas - free night and food and beverage credit offers!

La Casa que Canta tops the "food" category with its exquisite terraced restaurant overlooking the bay of Zihuatanejo. Also voted in the top 10 are the fabulous seafood restaurant at beachfront Al Cielo and the near legendary breakfasts at la Conchita.

Award Promotions

La Casa que Canta - we're loving the new Indulgence Package with discounted rates and two meals a day included.

Le Reve - our special rates start at an unbelievable 167 USD per night plus taxes, with breakfast included.

Luxury resorts vie with simple beach hotels in this category, proving that hotels don't need to spend big dollars to give customer satisfaction. Typical comments include those from guests at Majahuitas Resort who say: "The service was outstanding everyone was friendly and attentive to your every need" and la Conchita "some of the best customer service I've ever had at a hotel".

Award Promotions

The Tides, Riviera Maya - with the Three Moons package you can enjoy your third night free of charge when you visit midweek.

In this category, guests rate the hotels with the highest quality of facilities. The facilities don't have to be as extensive as a mega-resort, but they do need to be first class. Esencia scores highly for its fabulous spa and water sports as well as the luxurious in-room amenities, whilst the Haciendas Puerta Campeche and San Jose offer stunning swimming pools and beautiful gardens.

Award Promotions

Haciendas Puerta Campeche and San Jose - 3rd night free and breakfast included, plus room upgrade subject to availability on arrival.

Winners in this category tend to have a high proportion of repeat guests who know a good deal when they find one. Super friendly service or the perfect location can transform a moderately priced property into a favorite. Room rates start at less than 150 USD at the Brisas del Mar, Playa Maya and Santa Fe this summer.

Award Promotions

Brisas del Mar continental breakfast now included in the summer rates!

Santa Fe - visit in May, June or September and receive complimentary American breakfast, late check-out and discounted car rental.

Our favorite discoveries of 2009

Grand Velas Riviera Maya
#1 - Grand Velas, Riviera Maya
It's rare for to recommend an all-inclusive resort, but the new Grand Velas Riviera Maya is an exceptional property. Outstanding cuisine, beautiful beaches, superb service, and all the amenities you could wish for are here.

Award promotion - amazing rates for visits before December 20 2010!

Punta Placer, San Agustinillo
#2 - Punta Placer, San Agustinillo
For a barefoot and carefree beach vacation on a budget, head south to Mexico's Costa Chica (between Acapulco, and Huatulco). The Cabanas Punta Placer are located right on the beach in the little town of San Agustinillo. Amazingly, these super-stylish beach cabanas cost less than 100 USD per night.
La Zebra, Tulum
#3 - La Zebra, Tulum
La Zebra is one of our newest recommendations in Tulum, but is already very popular with our clients. From cozy cabanas to indulgent suites, there are accommodations here to suit almost everyone. Tulum's gorgeous white sand beaches are just a few steps away from most of the rooms, and la Zebra has excellent facilities, including a great restaurant and bar.